Shipping Info & Returns

How do I return an item?

Herbal supplements MUST NOT be used as a substitute for a varied and balanced diet as well as for a healthy lifestyle. 
If you are pregnant, breastfeeding or taking any medications, please consult a doctor before use of our products. Discontinue use and consult a doctor if adverse reactions occur.
Postage costs will be added upon checking out the online store.
Herbal mixtures and herbal products: We will give refunds in accordance with your legal rights, i.e. where goods are not of a satisfactory quality or are not as described.
Please remember that you are not entitled to a refund if:
You have simply changed your mind;
You have damaged the goods after you have brought them;
You were aware of the defect before you brought the goods;
and/or You made a mistake when buying the goods or made a wrong selection.
Acupuncture/Acupressure or related treatments: An initial interview and a completed registration form are required for Acupuncture/Acupressure or related treatment.
Please be advised, unless there is a fundamental fault with the treatment, all customers leaving before the end of the course of treatment will be charged through to the end of the agreed treatment, in which case there would be no refund.